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REFUND POLICY
Refund Policy
At Advocate Adda, we strive to ensure customer satisfaction with our services. This Refund Policy outlines the terms and conditions under which refunds may be provided. By using our services, you agree to comply with this policy.
1. Refund Eligibility
Refunds will only be provided under the following circumstances:
- If a service you paid for was not delivered or provided as described.
- If you cancel a service request within the allowable cancellation period (where applicable).
- In cases of duplicate or erroneous charges made by Advocate Adda.
2. Non-Refundable Services
The following are non-refundable:
- Payments for consultations or legal assistance that have already been provided.
- Fees paid for administrative purposes (e.g., account registration or documentation processing).
- Any fees explicitly marked as “non-refundable” during the purchase process.
3. Refund Request Process
To request a refund:
- Contact us via email at support@advocateadda.com or call 6393162121 .
- Provide your name, transaction details, and the reason for the refund request.
- Requests must be submitted within 7 days of the payment date.
4. Processing Refunds
- Refunds will be reviewed and processed within 5 to 7 of receiving the request.
- Approved refunds will be credited to the original payment method.
- You will receive a confirmation email once your refund is processed.
5. Disputes and Denials
- Refund requests may be denied if they do not meet the eligibility criteria outlined above.
- In the event of a dispute, our decision will be final and binding.
6. Changes to this Policy
We reserve the right to modify this Refund Policy at any time. Updates will be posted on the website, and continued use of our services constitutes acceptance of the revised policy.
If you have questions or concerns regarding this Refund Policy, please contact us at:
Email: support@advocateadda.com
Phone: 6393162121
